Faqs

1. Do I need a prescription to order medication?
Yes. For all prescription-only medications, a valid prescription from a licensed pillsfedex provider is required. Over-the-counter products do not need a prescription.

2. Are your medications genuine?
We source all products exclusively from accredited manufacturers and licensed distributors. Every medication is stored, packaged, and shipped under proper safety standards.

3. How do I place an order?
You can browse medications, add items to your cart, and proceed to checkout. If a prescription is required, you’ll be prompted to upload it during the process.

4. What payment methods do you accept?
We accept major credit/debit cards and other secure payment options, depending on your region. All transactions are encrypted for your safety.

5. How long does shipping take?
Shipping times vary by location and shipping method selected at checkout. Tracking information is provided as soon as your order is dispatched.

6. Can I track my order?
Yes. Once your shipment is processed, you’ll receive a tracking number via email so you can follow your package’s progress.

7. What if I receive the wrong item or my package is damaged?
Contact our support team immediately with your order number and details. We’ll assist you with replacements, returns, or refunds based on our policy.

8. Do you ship internationally?
Availability may vary by country and by medication type. Local import laws and customs regulations may apply.

9. How is my personal information protected?
We use secure encryption and follow strict privacy standards to ensure your personal and medical data stays confidential.

10. Can I speak to a pharmacist?
Yes. Our licensed pharmacists are available to answer questions about medications, dosages, interactions, and general usage guidance.